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CPM Publishers: CPA Publishers:
Advertisers: :
FAQ’s for CPM Publishers:
1. Why should I use an ad network?
By using an ad network, you can have a single point of contact to monetize your ad inventory which is the most important part of running your online business. An Ad Network would provide you ads all the 365 days of the year and give you the access to huge volumes of advertisers. If you choose the right one, it will take care of serving the ads that will give you the best returns.

2. Why Social Media Exchange?
Social Media Exchange is a revolutionary internet advertising and publisher network, which focuses on enabling optimized inventory management to match the evolving needs of online advertisers. It follows an innovative multiple publisher program, which enables it to deliver focused audiences globally. For publishers, SMX has the capacity to fill 100% of your ad inventory, which means that the publisher do not have go with other networks, unless you choose to do so.

3. How does the publisher program work?
SMX offers you various IAB standard size banners (728x90, 300x250, 120x600, 160x600, 468x60, Popunders and Interstitials) which host hundreds of advertisers from all over the globe. We have incorporated results-driven technologies along with timely management to maximize income from the impressions served. We will create your account and send you the logins through which you can take the tags to run on your site. Once placed you may log in and follow your hourly income online.

4. Can I become a SMX Publisher?
Yes, most sites with minimal traffic and decent content are accepted to the network.

5. Must my site be in English?
No, SMX Publishers place banners on sites in ANY language.

6. Do you work with publishers from all countries?
Yes, we welcome publisher from all countries.

7. Does it cost anything to become a SMX Publisher?
No it is absolutely free to join. So sign-up, place our tags and starting earning a monthly income.

8. Am I contractually bound to run SMX ads over any course of time?
No, the agreement is non-exclusive and open ended.

9. What are your requirements for a site to be accepted into your network?
Site must have a decent traffic, and must align with the requirement and needs of our advertisers.

10. What's the average inventory fill rate?
SMX is capable of filling 100% of the inventory supplied to us by our publishers.

11. Can I use SMX Tags along with other Network ads?
Yes. Publishers can run ads along with other network ads.

12. Do I have access to stats to view my revenue?
YES. All SMX publishers have unlimited access to all of their stats and revenue information.

13. Where can I see my Revenues?
The revenue you generate could be seen under “Net Pub Comp” when you generate reports. The revenue seen is in USD.

14. Can I add more than one site to my account?
Yes. Just send us an email with the additional URLs and we will add the additional sites to your account upon review.

15. Can I use the same tags on two different sites?
It is better not to do so as the advertisers are looking to target the channel of your site. Each site should approved and be classified according to its channel before creating tags for it.

16. How many advertisers and creatives do you have?
At any given time, SMX is running with more than 25,000 creatives.

17. How many ads can I use on a page?
You may place upto a maximum of 3 tags on each page.

18. How much money will I make?
Publishers participate on a fixed revenue share model where they receive 60% of the revenue generated by their inventory. Factors that affect how much money you will make center around the amount and quality of your traffic.

19. How can I earn more?
Please refer optimization tips...!

20. Do you allow incentivized clicks?
No, incentivized clicks are strictly prohibited. Any publisher who uses these practices will have his/her account terminated and all funds forfeited.

21. How will I receive payments?
Payouts are made by Cheque to all Indian Publishers and Paypal/MoneyBookers to all outside of India Publishers.

22. Is there a minimum payout?
The minimum payment threshold is US$15. Publishers earning less than $15 in any particular month will not be sent funds, however any amount less than the minimum payment threshold are carried over until the $15 minimum is reached.

23. When am I paid?
Payments are made net 30 days. So, any payments for January traffic will be paid in March.

24. What is the procedure of getting the payment?
We send the earnings report every month to raise invoice to all publishers who have reached/crossed the minimum payment threshold of $15 on which basis you have to send us the invoice. Once we receive the invoice, we pay the due amount. For all Indian Publishers, we pay in INR through Cheque only. Therefore, we request all Indian publishers to raise their Invoices in INR only. For all other Publishers, they need to opt for MoneyBookers or Paypal mode.

25. Why do I need to raise any Invoice?
Since online advertisement attracts service tax, Publishers are required to raise Invoice on “Social Media India Ltd” giving their Service tax No and Pan No. Providing PAN is Mandatory and we will be deducting TDS on amount payable to you. The amount for Invoice will be intimated to you through email every Month as this amount only will be paid (irrespective of the claims made by the affiliate).

26. Will I be paid Service Tax?
Yes, service tax will be given to all those Publishers who have provided us the Service Tax No. in their Invoice.
FAQ’s for CPA Publishers:
1. What is a Publisher?
A Publisher can be a website that promotes the products or services of an Advertiser in exchange for a commission on leads or sales. The Publishers display banners, text links or product links on their websites. In return, Advertisers pay commission to Publishers when a visitor makes a lead or a sale through their websites.

2. How much will it cost me to join SMX?
Please refer Question 7 of “FAQ’s of CPM Publishers”

3. How many Advertiser Programs can I join?
There is no such limit. You can join as many programs as you like, provided the Advertisers should accept your website to place their banners.

4. How can I choose ads to place on my website?
We allow you to view all the banners as well as the rates. You can click on any banner which you wish to place on your website. Your request will be logged and if the Advertiser approves your request, you will be sent a confirmation e-mail to place the banner on your website.

5. How do I get paid?
Please refer Question 21, 23 & 24 of “FAQ’s of CPM Publishers”

6. What is the payment threshold?
Rs.500 for Cheque, Paypal & MoneyBookers.

7. Does SMX provide CPM offers too?
Yes. SMX provides CPM offers, the Publisher could choose either for Flat CPM or go with Revenue Share model and payments are made on a net 30 basis. The total impressions will be set to zero after payment. One POP under may come once in 24 hours.

8. My website offers Incentives/Rewards to our visitors. Am I eligible to join SMX?
Yes. For this purpose, SMX has separate fields, Incentivized 'Yes' or 'No' for each offer. You can select the Incentivized 'Yes' offers.

9. How do you check Fraud or SPAM?
We do not tolerate any kind of Fraud or SPAM and we take stern action to check it. We will terminate the account immediately and all the earnings of the Publisher will be forfeited.

10. How does SMX Work?
When Advertisers or Publishers join SMX, they become members of the SMX network. They can access profiles, performance metrics and demographic statistics. It will help them decide which websites best suits their own. We strive to build mutually beneficial strong partnerships between the Advertisers and Publishers.
FAQ’s for Advertisers
1. What is an Advertiser?
An Advertiser can be any website that sells products or services, receives payments and executes orders. Advertisers place banners and links of their products and services on other websites i.e. Publishers. Advertisers pay these Publishers a commission for sales or leads that generate from their websites.

2. How much will it cost me to join SMX and to promote my website?
We have no joining/setup fees or monthly fees for you to join SMX. With as little as Rs. 5,000 (which is your opening account balance meant to pay your Publisher commissions), you can join SMX and promote your website.

3. Can I select the Publishers of my choice?
By all means. In fact, we would like you to take initiation in Publisher selection. You can manually review and approve Publishers after viewing their websites, statistics and website offerings. In addition, we provide you with a searching option with a key word which will help you get rapid results.

4. Can I review my account balance at any time?
Yes. You can view your account balance at any time. You can increase your account balance by clicking “Add funds to your account”.

5. What are the standard banner sizes that I should use?
You can use banners of any size. However, the standard and most common sizes used include 120x600, 300x250, 728x90, 468x60, 160x600.

6. Can I replace banners and text links on the existing campaign?
Yes. You certainly can.?
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